Ty Hen Holiday Park Ltd Privacy Policy

Our contact details

Name: Ty Hen Holiday Park Ltd
Officers: Mr JJ Summerfield & Mrs Claire Summerfield
Address: Ty Hen, Station Road, Rhosneigr, Anglesey, LL64 5QZ Phone Number: 01407 810331

The type of personal information we collect

We currently collect and process the following information: • Name and contact details

Date: 20/10/2023

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Collected so that we may provide you with invoices
We use the information that you have given us in order to invoice.

We may share this information with Mon Caravans Ltd & Dan Breakell Electrical, also with any contractors on our approved contractors list.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is that we have your consent You are able to remove your consent at any time. You can do this by contacting JJ Summerfield – 07843680706.

Date: 20/10/2023

How we store your personal information

Your information is securely stored on our QuickBooks accounting software and on an excel spreadsheet sorted solely on our OneDrive cloud storage.

• We Keep your Name and contact details on both sources, it will be kept for a maximum of 1 year after you leave the site, before being permanently deleted from both systems named above.

Date: 20/10/2023

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jj@tyhen.com or 07843680706 or claire@tyhen.com if you wish to make a request.

Date: 20/10/2023

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

  • Email: jj@tyhen.com

  • Adress: Ty Hen Holiday Park Ltd, Station Road, Rhosneigr,

    Anglesey, LL64 5QZ

  • Phone: 07843680706

    You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:

    Information Commissioner’s Office Wycliffe House
    Water Lane
    Wilmslow

    Cheshire SK9 5AF

    Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

Date: 20/10/2023